Frequently Asked Questions
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After your dog’s grooming session, we recommend scheduling their next appointment right away, as available slots fill up quickly. Depending on your dog’s breed and grooming needs, they may require visits every 2 to 12 weeks.
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Those seeking self-wash and nail trim services are invited to walk-in!
Full grooming services need to be scheduled ahead of time.
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A full-service dog grooming includes a full-body wash, blowout, brushing, nail trim, ear cleaning, ear hair removal, and anal gland expression. The time, care, and patience required, as well as the challenges of working without human-like verbal communication, all influence our pricing.
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We apologize if we miss your call. With just the two of us running the shop, we can get quite busy. We always prioritize giving our full attention to the dogs and their humans who are here in person, which means we might not always make it to the phone.
If we don’t catch you, feel free to leave a message or stop by and chat with us in person—we’d love to see you!
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Diluted shampoo offers many benefits, which is why it’s a standard practice among professional dog groomers. Our carefully diluted formula ensures thorough coverage for a deep clean, while being gentle enough for dogs with sensitive skin. We’re committed to using products that are effective, safe, and suitable for every dog that walks through our doors.
Our shampoo comes from a trusted supplier we’ve partnered with for years, ensuring quality and reliability.
We understand that some customers prefer to use their own shampoo. You’re always welcome to bring in your favorite product to use during your visit.
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It’s rare for us to turn away dogs due to behavioral challenges.
We understand that many dogs experience anxiety during grooming. Give us a call to discuss your concerns so we can work together to make the experience as stress-free as possible.
If your dog tends to be aggressive during grooming, please contact us before your visit. We’ll arrange a meet-and-greet to assess their needs and create a safe plan.
While we’re unable to accept dogs with a history of causing serious injury, most spirited or feisty pups are usually manageable with the right approach.
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Our facility operates within a medium-sized shared space to prioritize safety for all our guests. To ensure a secure and positive experience, our groomers are always on standby, ready to assist when needed.